Terms of Sales

Catalogue of Products and Services
LEt's MULTI DECOR D'ALESSANDRO 3, rue de Berrwiller Hartmannswiller 68500 offers sales of goods and services from a catalog available on the Internet.

The customer selects using the electronic catalog products and services it wishes to acquire and transmits its order to Ets MULTI DECOR D'ALESSANDRO from an order form available on the site to validate the instructions. The proportions and shapes designs pictures visible on the site are not contractual.

Selling price
The prices charged are those products and services on the electronic catalog at the time of the order. The selling prices are net prices. Participation in delivery costs, if requested, is clearly mentioned on the form of final validation and the total amount payable. Ets MULTI DECOR D'ALESSANDRO reserves the right to refuse orders which amount does not cover the actual cost of delivery.
The reference price corresponds to the price communicated in March 2015 MULTI DECOR D'ALESSANDRO by the manufacturer, brand or its official representative. It is updated whenever the manufacturer, brand or its official representative shall recommend a new price for the product concerned.

The delivery
The total amount of your shipping costs is indicated when you placed your order.
Products are usually shipped by TNT Express for small and medium package to the address specified by the customer within 1 to 5 working days * and by courier for larger volumes usually delivered by appointment. The sender reserves the right to use any other means of delivery on time and costs provided.
Delivery times can vary in case of delivery difficulties, out of stock or holiday periods.
* Working days do not include weekends and holidays.
For international deliveries, according to the products and areas, the deadlines can vary by several days.
In case of absence, the delivery person files a notice of way.
The customer is invited to contact Ets MULTI DECOR D'ALESSANDRO if the package does not arrive in order to make a claim and an investigation to search the package.
If the receipt of the package, the customer finds that the package has been opened or torn, or if it is damaged, the customer must make a reservation to the deliveryman before signing the receipt. This reserve will prevail in case of dispute (if an item is missing or is damaged).
No claim will be considered if the package is accepted as is, your signature is proof of acceptance. We invite you to check the status of the package in the presence of the deliveryman and the denied if necessary.
Transportation will be by TNT or courier. These in their capacity as carriers are solely responsible for the transportation of the product after its shipment.
Any alteration or increase in the transit time falls within the carrier and in any case can not be attributed to the Ets MULTI DECOR D'ALESSANDRO or void the sale
Whatever the terms of the sale, the transfer of risk occurs when the goods leave our premises.
Any goods, even sent Franco, travel to risks and perils that must take recourse against the carrier in case of missing, loss, damage or delay, in accordance with Articles L 133.3 and following of the Code de Commerce.

Ets D'Alessandro will endeavor to meet customer demands and fulfill orders of the latter products and services. However, Ets MULTI DECOR D'ALESSANDRO will not be required to accept all orders and can not be held liable with regard to the customer in case of late delivery or non-temporary or permanent availability of goods and services.
Force majeure
The responsibility of Ets MULTI DECOR D'ALESSANDRO not be engaged in the case of force majeure such as strikes, fires, natural disasters or other, this list is not exhaustive.

We are committed to providing complete satisfaction for all our products and services. According to the legislation governing the mail order in force for selling online, you can return any item within 7 days of the delivery date being reimbursed the full price of the item in question ( delivery charges are not refunded). However the articles not corresponding to your waiting must be returned in new condition in their original packaging.
However some products defined in Article L. 121-20-2 of the Consumer Code may be subject to a right of withdrawal from the Customer, the products concerned are in any event designated as such Customer before the conclusion of the sale.
It particularly is made products according to customer specifications or customized.
The shades and colors of the products being subject to inevitable variations, they benefit from customary tolerances. The samples or swatches have no contractual value.

Disclaimer of warranties
Warranty is excluded in case of misuse, neglect, improper storage of products or lack of maintenance by the Client, as in the case of normal wear and tear, accident or force majeure or assimilated by the jurisprudence of french courts.
Moreover, employment recommendations are available on the listings of products on request or as appropriate on the Website.
It is the Customer to check whether the listings in their possession are up to date and ensure that the proposed use is consistent with so-called technical data and engineering practice.
Yields per m² are indicative and may vary according to the type of support, methods, application equipment ... etc.

The purchase amount will be charged at the checkout by our services, regardless of the payment method. Payment for goods and services can be made by credit card in order to secure mode, bank check payable to Ets D'Alessandro (cashed check is received), subject to all necessary checks. Until actual receipt of amounts owed to it in full, Ets MULTI DECOR D'ALESSANDRO remains owner of the delivered products and reserves the right to recovery by all means at its disposal in case of failure of the final settlement .

Data Protection
The customer has a right to access, modify and delete data concerning him (article 34 of the law "and Freedoms"). To do so, please contact Ets MULTI DECOR D'ALESSANDRO, 3 rue Hartmannswiller, 68500 Berrwiller or

In case of dispute, the parties give jurisdiction to the Commercial Court 68100 COLMAR.