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Usual questions

 
Who can order on the site?
Anyone can order, professionals and individuals.

Once registered, can I unsubscribe easily?
To unsubscribe, simply contact us by email or phone.

What are the benefits of being a registered member?
An enrolled member has many advantages such as the ability to be offered vouchers, take advantage of our loyalty program or access to a history of their orders. Register free and without commitment, create your own here

Are my personal data protected?
We will not disclose any of your personal information to third parties without your permission, and by any means and on any medium whatsoever. On bank data, we certify that none of this information is stored in our database.

In case of breakage, how do I proceed?
The product, once sent, is the responsibility of the carrier, he is responsible in case of breakage. It is imperative to clarify the case of the delivery at the latter.

How can I pay for my order?
The site allows payment by credit card, with Crédit Mutuel, we also accept payment by check and bank transfer.

How long does it take to get my order to me?
Your order usually takes between one and five business days to reach your home. Counting 6-72 H for the preparation of your order 24 to 48 hours for delivery and usually within 8 days to 10 days for large volumes delivered by carrier.
(These times may vary depending on the product, quantity, color, holiday periods etc ...

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